Payment Policy

Last Updated: 2026

At Brownskin Beaute, we aim to provide a secure and smooth payment experience for all our customers. Please review the payment policy below before completing your purchase.

1. Accepted Payment Methods

All payments on our website are processed securely through HitPay, our trusted payment gateway provider.

We currently accept the following payment methods:

  • Online Banking (FPX)

  • Credit Card

  • Debit Card

  • Supported digital payment methods via HitPay

All payments must be completed at the time of checkout before an order can be processed.

2. Secure Payment Processing

Your payment security is important to us. All transactions made on our website are securely processed through HitPay’s encrypted payment system.

Brownskin Beaute does not store or have access to your credit card or banking details. Payment information is handled directly by HitPay according to their security standards.

3. Payment Confirmation

Once your payment has been successfully completed:

  • You will receive an order confirmation email

  • Your order will be processed for shipping

If you do not receive confirmation, please check your spam folder or contact us for assistance.

4. Failed or Declined Payments

Payments may fail or be declined due to several reasons including:

  • Insufficient funds

  • Bank authorization issues

  • Incorrect payment information

  • Payment interruption during checkout

If your payment fails, you may attempt the payment again or choose another payment method.

5. Currency

All prices listed on our website are displayed in Malaysian Ringgit (MYR).

6. Order Processing

Orders will only be processed after successful payment confirmation.

Once payment has been confirmed, the order will be prepared for shipping through our courier partner.

7. Refund Processing

If a refund is approved under our Return & Refund Policy, the refund will be processed through the original payment method used during checkout.

Refund processing time may take 5–10 working days, depending on your payment provider or bank.

8. Contact Us

If you have any questions regarding payment or transactions, please contact us:

Brownskin Beaute Trading (SA0528751-V)
47A Lorong Perda Selatan 2
Bandar Perda
14000 Bukit Mertajam
Pulau Pinang
Malaysia

Contact Person: Jaja Talib
Phone: 013-7826731
Website: https://www.brownskinbeaute.com